Three teammates. One Brain. One bill.
Three channels — web chat, voice, internal helpdesk — sharing one Brain and one flat monthly bill. Less than what voice-only tools or single-channel chatbots charge for a single line. Australian-hosted, billed in AUD, cancel anytime.
Simon
· Website chatTrained on your site, FAQs, and PDFs. Answers buyer questions and qualifies leads on every page.
Maeve
· Voice phoneAnswers your business number 24/7. Books, qualifies, and routes urgent calls to the on-call staff.
Hugo
· Internal HR / ITAnswers staff questions about leave, expenses and policies — from your real handbook, in your Member dashboard. Slack & Teams native coming soon.
Talk to all three teammates.
See which one fits your business.
Simon's the real one — trained on this very site. Maeve and Hugo run on sample businesses so you can hear how they think.
One source of truth.
Every teammate draws from it.
Upload your documents once. The Brain feeds every Mind in real time — change a price in your handbook and Simon, Maeve, and Hugo all answer with the new number within seconds.
- Upload anything — PDFs, Word docs, websites, Notion pages, SOPs, FAQs.
- Cited answers — every reply traces back to its source document.
- Live re-index — schedule re-crawls of your site so answers stay current.
- Self-serve admin — your team manages content, no developer required.
Live in 60 minutes.
No IT team required.
Most chatbots take weeks to scope, train, and deploy. NeoMind ships in four short steps — your data, your tone, your brand, live by the end of the hour.
Drop your docs
Your website URL, PDFs, handbooks, FAQs. We chunk and embed them automatically — no schema work.
Pick the voice
Warm, professional, cheeky — your call. Set escalation rules and brand colour for the chat widget.
One line of code
Simon's live in seconds. Maeve takes a bit longer to wire telephony — same day either way. Hugo lives in your Member dashboard (Slack & Teams coming soon).
Watch and refine
Read real conversations, refine answers, expand the Brain. Updates land across all three teammates instantly.
Your data never leaves Australian shores.
Onshore-hosted, locally encrypted, locally served.
NeoMind runs on Microsoft Azure Australia East — Sydney region. Your knowledge base, conversation logs, and embeddings stay onshore. No US round-trips for sensitive data.
Onshore infrastructure
Azure Australia East. Storage, compute, and Azure OpenAI all in-region. Compliant with the Australian Privacy Principles by design.
Encrypted, end to end
TLS 1.3 everywhere. Azure-managed encryption at rest. Customer-managed keys available on Enterprise. Key Vault for all credentials.
Never trained on your data
Your brain is read for retrieval, never used to train shared models. Conversations belong to you and you alone.
Hire your AI team.
Cancel any time. No procurement call.
Pick the agents you need. Pay only for what you use beyond the included allowance — no packs, no contracts. AUD ex-GST · 30-day money-back · cancel any time.
- 600 customer chats / month
- Embed on your site, one line of code
- Trained on your docs & FAQs
- Books calls into your calendar
- 600 customer chats (Simon)
- 1,000 staff queries (Hugo)
- Slack & Microsoft Teams (coming soon)
- Priority email support
- 1,500 customer chats / mo
- 200 phone calls / mo
- 2,000 staff queries / mo
- Twilio + Calendar (Slack/Teams coming soon)
- Priority support
No overage shock. The price you see is the price you pay.
Flat-rate predictability, hard caps you control, automatic 80% and 100% notifications, and a fair-use customer-success team that calls you before a bill ever surprises you.
- Flat monthly rateBilled in AUD, ex-GST. No mystery line items.
- Hard caps you controlSet a ceiling per teammate in your dashboard.
- 80% & 100% notificationsEmail + dashboard alert before you cross either line.
- Fair-use customer successA real person calls before any unusual usage flips into a bill.
For larger organisations
On-premise or private cloud, IRAP / ISO 27001 evidence, customer-managed encryption keys, dedicated account manager, custom usage envelopes, and bespoke integrations. Pricing scoped to your environment.
How usage works
Each agent has its own monthly allowance. If you go over, you only pay for the extra — no packs to buy, no contracts. Set a hard cap on overage spend in your dashboard so nothing surprises you.
All prices in AUD, exclusive of GST. Australian-registered businesses can claim GST as an input tax credit. Pay-as-you-go overage billed on your normal monthly invoice. Fair-use applies to typical business interactions.
Questions buyers
actually ask.
Can't find yours? A 15-minute call usually clears it up — no slide deck, no sales script.
Book a 15-min callSimon (web chat) is live in under 60 minutes — upload your docs, copy one line of code, done. Maeve (phone) takes a same-day setup to wire telephony. Hugo lives in your Member dashboard from day one — staff sign in via a magic-link invite. Slack & Teams native are coming soon.
Pay-as-you-go on the extras — no packs, no contracts, no surprises. 10¢ per chat, 50¢ per call, 5¢ per Hugo query (all + GST). You can set a hard cap in your dashboard so nothing ever surprises you.
Everything stays onshore in Azure Australia East. Your knowledge base is read for retrieval only — never used to train shared models. Conversations belong to you alone. Customer-managed encryption keys available on Enterprise.
It says so — and offers to take a message. We deliberately don't let teammates invent answers. Every reply is grounded in your documents; if it's not in there, the teammate asks if it should flag it for the team. You see every "I don't know" in the dashboard so you can fill the gap.
Any time, no questions. 30-day money-back guarantee on every plan. If NeoMind isn't a fit in the first month, we refund the full amount and help you export your data.
The product is designed for Australian businesses (AU hosting, AU compliance, AUD billing) but works fine internationally. If you need EU or US data residency for compliance, talk to us about Enterprise — we can deploy regionally.
Ready to hire your first AI teammate?
Get a free demo built on your own documents. Live in under 60 minutes — no credit card to try, 30-day money-back on every plan.